Knowledge management processes and the organizational context

Management Processes of Organizational Knowledge

The aim of this paper is to propose a knowledge management model supported with technologies associated to semantic web as strategy to negotiate knowledge within organizations, considering as priority the optimization of their processes, human and technological resources. We assume that by negotiating the assets of knowledge with the support of the semantic web technologies, it will reveal a go...

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

Organizational structure features supporting knowledge management processes

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application. Among these actions there stands out the design of an organizational structure, the link of which wit...

Organizational Autopoiesis and Knowledge Management Organizational Autopoiesis and Knowledge Management

This paper presents a biological view of knowledge and organizations formulated to provide a framework for understanding organizational knowledge and organizational knowledge management systems. This framework extends ideas based Karl Popper's (1972) epistemology of objective knowledge; Maturana and Varela's (1980, 1987) ideas of autopoiesis as extended to organizations by von Krogh and Roos (1...

Meeting Organizational Performance with Shared Knowledge Management Processes